Frequently Asked Questions

Everything you need to know about our signature Spicy Cubes.

What exactly are Spicy Cubes?

Spicy Cubes are premium, concentrated seasoning blocks made from authentic dried chilies, herbs, and spices designed to instantly elevate your soups, stews, and stir-fry dishes.

How long do the products stay fresh?

Our Spicy Cubes have a shelf life of 12 months when stored in a cool, dry place. We recommend keeping them away from direct sunlight to maintain the potency of the spice blend.

Are your products vegan and gluten-free?

Yes, our core Spicy Cube range is 100% plant-based and contains no gluten-containing ingredients. Please check individual packaging for specific allergen information.

How long does shipping take?

Orders are typically processed within 24 hours. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.

What is your return policy for food items?

Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or incorrect, please contact us within 48 hours for a full refund or replacement.

Can I track my order?

Absolutely. Once your Spicy Cubes have shipped, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.